Direct Farm shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address specified and keyed-in by the Customer but Direct Farm cannot guarantee any firm delivery time and Direct Farm shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of Direct Farm.
Your Order will be delivered to you via the service of a courier service company of our choice. At this juncture, delivery service is extended to Malaysia only.
For order placed before 12 noon, please allow seven (4) working days for Peninsular Malaysia and ten (10) working days for East Malaysia including Labuan for delivery from date of Direct Farm’s confirmation of acceptance of an Order within the aforesaid areas unless otherwise notified by Direct Farm.
If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.
Delivery Charges will be calculated based on the weight of the Order Delivery Location, per delivery per location.